FAQ's
Frequently Asked Questions !
Have questions about our pet care services? We’ve put together answers to the most common queries to help you understand how Fairy Dog Mama works. If you don’t see your question here, feel free to reach out—we’re always happy to help!
Which areas do you serve?
We currently provide our services within West Vancouver and North Vancouver. We also offer boarding services located in the West End. Please inquire with us about this specialty and limited services.
Are you accepting new clients?
Yes! Click here to get started.
My pet has specific needs and behavioral issues, can you accommodate him/her?
Yes! We can accommodate a variety of pet’s needs. From behavioral issues such as a dog or human fear, young puppies, and elderly dogs, we have you covered. We’ll discuss your specific needs during our initial consultation.
My dog is aggressive towards other dogs, can we become a customer?
Yes! We follow the ‘Mark and Pay” reward based training system where we will work on your dog’s confidence around other dogs at a safe distance at all times. Many of our clients have achieved their training goals by hiring The Fairy Dog Mama to work on their dog’s threshold and sense of security when around other dogs.
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"Because every pet deserves love, comfort, trust, and the gentle care that makes them feel at home.t"
Behind Fairy Dog Mama
Learn about the people, passion, and values behind Fairy Dog Mama. Our commitment makes pet care trusted across Vancouver.
Do you have insurance?
Yes, our business is bonded and insured.
Is the owner involved day to day?
Yes, as the owner I personally care for many of our client’s pets and homes and I will be your point of contact throughout the process.
My pet has specific needs and behavioral issues, can you accommodate him/her?
Yes! We can accommodate a variety of pet’s needs. From behavioral issues such as a dog or human fear, young puppies, and elderly dogs, we have you covered. We’ll discuss your specific needs during our initial consultation.
How long have your team members been with you?
Most of our team members have been with Fair Dog Mama for over 4 years. When we add new members, they go through a comprehensive training program that includes: Bravo Dog Knowledge, Walks N’ Wags Pet First Aid Certification, our own training system created by Courtney Faulkner, called Fairy Dog Mama University, and at least 40 hours of dog walking alongside Courtney.
Is the Fairy Dog Mama R+, Force-Free, Positive Reinforcement based?
Yes, we only abide by this form of training! We believe in humane, science based dog training and pet care.